Last spring we announced an innovative way to sell managed unified threat management (UTM) appliances. Our customers are now paying a flat fee for the managed service; they also sign a three-year contract that guarantees their annual cost will not change during that time. And they no longer pay for the hardware.
This has proved to be a major innovation, not only for Network Box USA but also for the managed Internet security industry, where service providers traditionally manage the UTM devices their customers purchase separately.
Previously, our customers would pay an entry price that included our award-winning Network Box UTM appliance, license and service, with a yearly renewal fee approximately half the initial amount.
The feedback we have received from our clients to date has been very positive. With our new pricing model, as long as they’re under contract, they won’t have to pay for new hardware when the current one needs replacing. This also includes new hardware to replace Network Box UTM devices that become obsolete.
The bottom line is that it’s now a much easier solution all around.